Get In Touch

Online Assistance

If you have a query or issue regarding our website or online order, please get in touch with our team by email or telephone on 01384 596202.

Our online opening hours are Monday to Friday 8.30am – 5.00pm.*  Outside of these hours please email us and we will respond to your query as soon as possible.

For any information on our deliveries services, charges and times, visit the Delivery Information page on our website.

*Bank Holiday hours may vary.

In-Store Loyalty Card Queries
For all queries relating to in-store loyalty cards then please email us and we will be happy to help. The website is not able to register cards, or add points for in-store purchases.

Our Contact Address is:
JG Foods Ltd T/A Grape Tree Online
Building 63, Third Avenue
The Pensnett Estate,
Kingswinford,
DY6 7XU.

Please note that this address is our Head Office, and is purely a manufacturing and warehousing location and is unable to serve retail customers. You can find your nearest Grape Tree branch using our store locator to find a local shop near you.

Should you have an enquiry for Head office then please get in touch by email.